Create tasks, assign work, message your team and follow up on what is late, by asking, from any page in UIN.
Get started for freeName the work and the person. The Agent prepares the task with its assignee and due date, and creates it once you approve.
Send a note to any worker without leaving what you are doing. The Agent delivers it as you.
Ask what is late, and the Agent reminds the people responsible for it.
Say where you want to go - Cases, Inbox, Team - and the Agent takes you there.
The Agent never acts on its own. Before a task is created, a message is sent or a reminder goes out, you see the exact action and choose Approve or Cancel. Nothing happens without your yes.
The AI Agent shows up for company admins. Team members do not see the assistant, and it cannot act for them.
Add your DeepSeek API key in Settings, under UIN AI. The Agent's key is separate from the customer chatbot's key.
What to know about the UIN AI Agent.
It creates tasks, assigns them to your workers, sends messages to team members, reminds workers about overdue work and opens pages for you, all from a side panel on any page.
No. It prepares each action and shows it to you first. Nothing is created, assigned, sent or reminded until you approve it.
Company admins only. The assistant is hidden from team members.
No. The chatbot answers your store's visitors, while the AI Agent helps your team inside UIN. They have separate pages and separate API keys.
DeepSeek. You add your own API key in Settings, under UIN AI, separate from the chatbot key.
Yes. The Agent opens from the header as a side panel on top of any page, and your conversation stays with you as you move between pages.
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