Privacy policy

UIN is operated by UIN AGENCY LLC. This Privacy Policy covers this website (uin.ma) and the UIN platform that companies use at app.uin.ma. You can reach us at contact@uin.ma or +212 708987010.

• You can browse this website without an account. It has no forms and does not ask you for personal information.

• This website does not set cookies for visitors and does not include analytics or advertising trackers.

• Pages load fonts from Google Fonts and design assets from Webflow's content delivery network; your browser connects to those services to display the pages.

• Our hosting provider processes standard connection data, such as your IP address and browser type, to deliver the pages.

When a company signs up on app.uin.ma, UIN stores:

• Account data: the company name, the owner’s full name, email address, time zone, and password. Passwords are stored hashed, never in plain text.

• Workspace data your team enters: tasks and projects, cases, team messages and attachments, meetings (title, date and time, attendees, Meet link), work-time sessions that members start and stop, shifts, notes, settings, and reports with their attached files.

These services are connected only when a company connects them. Each one receives only what its feature needs.

• UinMail: mailbox connection details (IMAP/SMTP) and synced email content, so the team can read and answer mail in one shared inbox.

• Store integrations (Shopify, WooCommerce, YouCan, Wix): store credentials and order and customer data, shown in UIN as cases.

• Google (Meetings page): when a manager connects Google, UIN requests the meetings.space.created scope together with the basic sign-in scopes (openid, email, profile). UIN uses this access only to create a Google Meet space and get its link when the manager adds a meeting, and stores the Meet link and the tokens that keep the connection working. UIN does not access Google Calendar, files, or any other Google data through this connection. Disconnecting Google deletes the stored tokens. UIN's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

• Calls: phone numbers and call records are handled through the connected telephony provider (Twilio or Bird).

• Chat Box: messages and attachments that visitors send through the company's embedded chat, the page they wrote from, and a hashed visitor identifier. Visitor IP addresses are used to limit abuse.

ChatBot and the UIN AI Agent send the conversation, and the workspace data needed to answer it, to DeepSeek (our AI provider) to generate a reply. AI replies are enabled per company, and usage counts against the company's monthly AI credits.

When a company pays for a plan, the payment is processed by Stripe. Your full card number never reaches UIN's servers: Stripe processes the payment and gives UIN only the card brand and its last four digits, which can appear on your invoices. UIN stores your plan, subscription status and billing history.

• To provide the features inside your company's own workspace.

• To operate and secure the platform.

• To send transactional emails, such as email confirmation, password reset links and team invitations.

Data is processed by: Amazon Web Services (platform hosting), Namecheap (this website's hosting), Google (Meet links, and fonts on this website), DeepSeek (AI answers), Stripe (payments), and the store, email and telephony providers your company connects. Each receives only what its feature needs.

We share personal information only with the providers listed above, each limited to what its feature needs, or when the law requires it.

This website does not set cookies for visitors. The platform at app.uin.ma uses the cookies needed to keep you signed in. UIN does not use advertising cookies.

• Disconnecting a connected service stops its sync and deletes the credentials it stored.

• Workspace data is kept while the account is active.

• There is no self-serve account deletion today. The workspace owner or an administrator can ask us to close the account and delete its data at contact@uin.ma, from an email address tied to the account. We delete the company’s remaining workspace data and confirm by email.

Passwords are stored hashed, traffic uses HTTPS, and integration tokens are stored on the server and used only for the connected feature.

When this policy changes, the new version is posted on this page with a new date.

Questions about this policy or about how UIN handles your information: contact@uin.ma or +212 708987010.